Shipping Policy

Shipping will take at least 7 working days. We ship all our packages through major logistics companies. Since our products are fragile, we create bespoke packages for our orders.

Since we run on really low margins and all our products are handcrafted by our skilled but underprivileged artisans , we make sure that they are paid well too ..
That is why we charge shipping on actuals .

All orders for the Rest of India are handled by our logistics partners. Tracking details and Partner details for your orders are sent to you via mail & text message upon dispatch of your order. Only after dispatch of your order, the order status page for your account will reflect any change. You can even visit the partner websites to manually check the status of your orders by putting in the AWB number sent to you via mail.

Tracking links –

FedEx – http://www.fedex.com/in/domestic/track/

Pickrr – http://www.pickrr.com/tracking/#/

Delhivery – https://www.delhivery.com

Shadowfax – https://tracker.shadowfax.in

Blue Dart – http://www.bluedart.com/maintracking.html

Xpressbees – https://www.xpressbees.com/track

Our logistics partners will attempt to deliver the package three times before they return it to us. Please provide the complete & accurate shipping address including zip code and a mobile number. This will ensure a faster and better delivery. In case your package is being returned to us, let us know at info@therichearth.in or contact us on 9920402502 .